Submit a request – Students' Union Management System

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Subject

Please indicate which specific area or module of SUMS your request relates to:

What area of Activities is this related to?

What area of Admin is this related to?

What area of BUCS is this related to?

What area of Coursemate is this related to?

What area of Courses is this related to?

What area of Digital Signage is this related to?

What area of Employability is this related to?

What area of EPOS is this related to?

What area of Equipment Register is this related to?

What area of Files is this related to?

What area of Finance is this related to?

What area of Finance Structure is this related to?

What area of GOATing is this related to?

What area of HR is this related to?

What area of Import is this related to?

What area of Incident Management is this related to?

What area of Incident Reports is this related to?

What area of Jobs is this related to?

What area of KPIs is this related to?

What area of Mail is this related to?

What area of Members is this related to?

What area of Officer Reports is this related to?

What area of Purchase Orders is this related to?

What area of Push Notifications is this related to?

What area of Reception does your query relate to?

What area of Reports is this related to?

What area of Representation is this related to?

What area of Rewards is this related to?

What area of Room Bookings is this related to?

What area of Skills is this related to?

What area of SMS is this related to?

What area of Students' Union App is this related to?

What area of Subscriptions is this related to?

What area of Suggestions is this related to?

What area of System Configuration is this related to?

What area of the Advice does this relate to?

What area of the Website is this related to?

What area of Track & Trace is this related to?

What area of Usage is this related to?

What area of Visual Dashboards is this related to?

What tool is this related to?

Is this related to a specific transaction or a report?

Please choose from below what best describes the subjects of your request

Which area of Volunteering is this ticket related to?

What type of Election does your query relate to?

Is your issue in relation to scheduling a mailer?

Is this relating to exporting or uploading product data?

Is this relating to uploading a new file or managing an existing file?

Which area of Event Promotion and Affiliation does your query relate to?

Is this relating to a Member Ban or a Guest Ban?

Which Visual Dashboard does your query relate to?

Which area of Reward Cards does your query relate to?

Is this issue related to uploading a file?

Which area of Activity Management does your query relate to?

Who is experiencing issues?(optional)

Which area of Ordering does your query relate to?

Is this issue related to uploading subscribers?

Which area of Handover does your query relate to?

Which area of the Student Dashboard does your query relate to?

Which area of the Main Dashboard does your query relate to?

Which area within the EPOS Zone does your query relate to?

Which area does your logistics query relate to?

Which area does your sales query relate to?

Which area does your products query relate to?

Which area of Student Orders does your query relate to?

Which area of the Stock Dashboard does your query relate to?

Is this related to an individual assignment or a bulk assignment?

Is this in relation to an existing or intended booking?

Please specify if this is related to a specific permission type?

Which area of Event Categorisation does your query relate to?

Which area of Election Configuration does your query relate to?

Which type of elections are you trying to import?

Which Section is this related to?

What area of Events does your query relate to?

Which area of Event Configuration settings does your query relate to?

Which area of Event Configuration does your query relate to?

Which area of the Rep Dashboard does your query relate to?

Which area of the Groups Dashboard does your query relate to?

What type of Election Calculation does your query relate to?

Is this related to the Identifier Conversion Tool?

Please select the area that your Ordering query relates to

What area of Recruitment does your query relate to?

What area of Staffing does your query relate to?

If this is related to a specific Emergency Reason, please provide its ID

If this is related to a specific Transaction, please provide its ID

If this is related to a specific Election Period, please provide its ID

If this is related to a specific Form, please provide its ID

If this is related to a specific Election, please provide its ID

If related to a specific Consent Form Link; please specify the ID:

If this is related to a specific Digital Signage Template, please provide its ID

If this is related to a specific Employability Location, please provide its ID

If this is related to a specific Activity Membership, please provide its ID

If this is related to a specific Candidate, please provide their ID

If this is related to a specific Cashdrawer, please provide its ID

If this is in relation to an export, please provide the file (if applicable)

If this is related to a specific Student/Associate, please provide their Student/Associate ID

If this is related to a specific Template Group, please provide its ID

If this is related to a specific Student Staff Department, please provide its ID

If this is related to some specific Goating Feedback, please provide its ID

If this is related to a specific Activity Mapping, please provide its ID

If this is relating to a specific Event, please provide its ID

If this is related to a specific Zone Stock Transfer, please provide its ID

If this is related to a specific User Account, please provide its ID

If this is related to a specific License, please provide its ID

If this is related to a specific Digital Signage Group, please provide its ID (The Group ID can be found in the first column of the table via Digital Signage > Groups)

Which area of the Settings module is this related to?

If this is related to a specific Digital Signage User, please provide its ID

If this is related to a specific Academic Opportunity Role, please provide its ID

If this is related to a specific Preferred Name Request, please provide its ID

If this is related to a specific Room Booking, please provide its ID

If this is related to a specific Condiment, please provide its ID

If this is related to a specific Invoice Request, please provide its ID

If this is related to a specific Email Campaign, please provide its ID

If this is related to a specific VISA, please provide its ID

If this is related to a specific Server, please provide its ID

If this is related to a specific Safe Count, please provide its ID

If this is related to a specific Finance Department, please provide its ID

If this is related to a specific Driver, please provide its ID

If this is related to a specific Donation, please provide its ID

If this is related to a specific Payment Method, please provide its ID

If this is related to a specific Coaching Application, please provide its ID

If this is related to a specific Finance Category, please provide its ID

If this is related to a specific Order, please provide its ID

Please provide the URL to the page on your website if possible

If this is related to a specific Inventory, please provide its ID

If this is related to a specific Fixture, please provide its ID

If this is related to a specific Multibuy, please provide its ID

If this is related to a specific Page, please provide its Name

If this is related to a specific Banking entry, please provide its ID

If this is related to a specific Contract, please provide its ID

If this is related to a specific Cash Transfer, please provide its ID

If this is related to a specific SKU, please provide its ID

Please provide the Student ID of the student you are trying to assign the purchases to

If this is related to a specific Consent Form, please provide its ID

Which website is this page part of?

If this is related to a specific Petition, please provide its ID

If this is related to a specific Training Venue, please provide its ID

If this is related to a specific Expense Application, please provide its ID

Please confirm the nomination and voting dates for your Election (if applicable)

If this is related to a specific Pending Volunteering Opportunity, please provide its ID

If this is related to a specific Team, please provide its ID

If this is related to a specific Stock Report, please provide its ID

If this is related to a specific Next of Kin, please provide their ID

If this is related to a specific Sale Unit Category, please provide its ID

If this is related to a specific SKU Group, please provide its ID

If this is related to a specific Staff Category, please provide its ID

If this is related to a specific Volunteering Interest entry, please provide its ID

If this is related to a specific Nominal Mapping, please provide its ID

If this is related to a specific Supplier, please provide its ID

If this is related to a specific Survey, please provide its ID

If this is related to a specific Refund Request, please provide its ID

If this is related to a specific Handover Product Application, please provide its ID

If this is related to a specific System Form, please provide its ID

If this is related to a specific Committee Member, please provide their ID

If this is related to a specific Product, please provide its ID

What area of Room Bookings is your query relating to?

Please provide the Associate Member Student ID of the student you are trying to assign the purchases from

If this is related to a specific Suggestion Status, please provide its ID

If this is related to a specific Global Variable, please provide its ID

If this is related to a specific Trustee, please provide their ID

If this is related to a specific Manufacturer, please provide its ID

Please provide the date range you are using (if applicable)

If this is related to a specific Email Signature, please provide the User's name

If this is related to a specific Jobshop Organisation, please provide its ID

If this is related to a specific Footfall Category, please provide its ID

If this is related to a specific Venue, please provide its ID

If this is related to a specific Banner, please provide its name and location

If this is related to a specific Asset, please provide its ID

If this is related to a specific Staff Contact, please provide their ID

If this is related to a specific Deployment, please provide its ID

If this is related to a specific Member Skill, please provide its ID

If this is related to a specific Allergen, please provide its ID

If this is related to a specific Model, please provide its ID

If this is related to a specific Advert Type, please provide its ID

If this is related to a specific Resource Category, please provide its ID

If this is related to a specific Page Request, please provide its ID

If this is related to a specific Permission Type, please provide its ID

If this is related to a specific EPOS Till User, please provide its ID

If this is related to a specific Integrated Course, please provide its ID

Please provide the Rep Role ID of the Rep this relates to

If this is related to a specific Comment, please provide its ID

If this is related to a specific Age, please provide its ID

If this is related to a specific Completed Training Entry, please provide its ID

If this is related to a specific Safe, please provide its ID

If this is related to a specific Season, please provide its ID

If this is related to a specific Member, please provide their Student ID

If this is related to a specific Handover Period, please provide its ID

If this is related to a specific Incident Report, please provide its ID

If this is related to a specific Rep, please provide their ID

If this is related to a specific Purchase Order, please provide its ID

If this is related to a specific Section Item, please provide its ID

If this is related to a specific Assignment, please provide its ID

If this is related to a specific Product Application, please provide its ID

If this is related to a specific Ban, please provide its ID

If this is related to a specific Sale Unit, please provide its ID

Please provide the ID of the Rep that this relates to

If this is related to a specific EPOS Account, please provide its ID

If this is related to a specific Screen Type, please provide its ID

If this is related to a specific Push Notification, please provide its ID

If this is related to a specific Staff member, please provide their Associate ID

If this is related to a specific Volunteering Organisation, please provide its ID

If this is related to a specific Order Template, please provide its ID

If this is related to a specific Jobshop Opportunity, please provide its ID

If this is related to a specific Equipment Type, please provide its ID

If this is related to a specific Document, please provide its name

If this is related to a specific Full Time Staff member, please provide their ID

If this is related to a specific Referee, please provide its ID

If this is related to a specific Budget Line, please provide its ID

If this is related to a specific Coursemate Submission, please provide its ID

If this is related to a specific Company, please provide its ID

If this is related to a specific Product Category, please provide its ID

If this is related to a specific Capture Field, please provide its ID

If this is related to a specific Officer Report, please provide its ID

If this is related to a specific External Speaker, please provide its ID

If this is related to a specific Return, please provide its ID

If this is related to a specific Student/Associate, please provide their Student ID

If this is related to specific Minutes, please provide the ID

Which website is this page a part of?

If this is related to a specific Incoming entry, please provide its ID

If this is related to a specific Equipment Supplier, please provide its ID

If this is related to a specific Membership, please provide its ID

If this is related to a specific Question, please provide its ID

If this is related to a specific Visit, please provide its ID

If this is related to a specific Report, please provide its ID

If this is related to a specific Student Staff member, please provide their ID

If this is related to a specific Election Group, please provide its ID

If this is related to a specific Handover Completion, please provide its ID

If this is related to a specific Nominal, please provide its ID

If this is related to a specific Volunteering Opportunity, please provide its ID

If this is related to a specific Result, please provide its ID

If this is related to a specific Vacancy, please provide its ID

If this is related to a specific Parent Dynamic Election, please provide its ID

If this is related to a specific Title, please provide its ID

If this is related to a specific Pending Volunteering Organisation, please provide its ID

If this is related to a specific Landlord, please provide its ID

If this is related to a specific Wastage, please provide its ID

If this is related to a specific Printer Pin, please provide its ID

If this is related to a specific Closure Reason, please provide its ID

If this is related to a specific Receipt Printer, please provide its ID

If this is related to a specific Goods Received Notification, please provide its ID

If this is related to a specific News Category, please provide its ID

If this is related to a specific Usage Report, please provide its ID

If this is related to a specific Accessory, please provide its ID

If this is related to a specific Ticket Product, please provide its ID

If this is related to a specific Deliver Address, please provide its ID

If this is related to a specific Equipment Category, please provide its ID

If this is related to a specific Employability Placement, please provide its ID

Please provide the URL to the webpage if possible

If this is related to a specific Ticket, please provide its ID

Please provide the Student/Associate ID of the member experiencing this behaviour

If this is related to a specific First Aid Option, please provide its ID

If this is related to a specific SMS Message, please provide its ID

If this is related to a specific Suggestion, please provide its ID

If this is related to a specific Funding Application, please provide its ID

If this is related to a specific Widget, please provide its ID

Please provide the date range of the report you are referring to

If this is related to a specific Skill Hours entry, please provide its ID

If this is related to a specific Position, please provide its ID

If this is related to a specific Job, please provide its ID

If this is related to a specific Associate Application, please provide its ID

If this is related to a specific Staff Department, please provide its ID

If this is related to a specific Dynamic Child Election, please provide its ID

If this is related to a specific Policy, please provide its name and version

Please provide the Activity/Group ID that this relates to

If this is related to a specific Benefit, please provide its ID

If this is related to a specific Referral, please provide its ID

If this is related to a specific Academic Opportunity Placement, please provide its ID

If this is related to a specific Group, please provide its ID

If this is related to specific Wastage Reason, please provide its ID

If this is related to a specific Internal Stock Transfer, please provide its ID

If this is related to a specific Store Invoice, please provide its ID

If this is related to a specific Case, please provide its ID

If this is related to a specific Competition, please provide its ID

If this is related to a specific Section, please provide its ID

If this is related to specific Signage, please provide its ID

If this is related to a specific Report, please provide its name

If this is related to a specific Cheque Collection Entry, please provide its ID

If this is related to a specific Finance Company, please provide its ID

If this is related to a specific Loyalty Scheme, please provide its ID

If this is related to a specific Award, please provide its ID

If this is related to a specific Account Closure, please provide its ID

If this is related to a specific Users Scanner Permission, please provide its ID

If this is related to a specific Badge, please provide its ID

If this is related to a specific Price Tier, please provide its ID

If this is related to a specific Rep Role, please provide its ID

If this is related to a specific Goating Category, please provide its ID

Please provide the date range you are attempting to use

When was this SMS scheduled for?

If this is related to a specific Walkover, please provide its ID

If this is related to a specific Training Document, please provide its ID

If this is related to a specific Contract Type, please provide its ID

If this is related to a specific News Article, please provide its ID

If this is related to a specific Activity Management Category, please provide its ID

If this is related to a specific Definition, please provide its ID

If this is related to a specific Printer, please provide its ID

If this is related to a specific Subscription Group, please provide its ID

If this is related to a specific Subscription Name, please provide their ID

If this is related to some specific Meeting Feedback, please provide its ID

If this is related to specific Employee Data, please provide its ID

If this is related to a specific Carousel, please provide its ID

If this is related to a specific VAT Code, please provide its ID

If this is related to a specific Funding entry, please provide its ID

If this is related to a specific Gender in the system, please provide its ID

If this is related to a specific Associate Member, please provide their Student ID

When was this Notification scheduled for?

If this is related to a specific Volunteering Frequency, please provide its ID

If this is related to a specific Committee Role, please provide its ID

If this is related to a specific Suggestion Category, please provide its ID

If this is related to a specific Cost Centre, please provide its ID

If this is related to a specific Location, please provide its ID

If this is related to a specific Purchase Request, please provide its ID

If this is related to a specific Till, please provide its ID

If this is related to a specific Rule, please provide its ID

If this is related to a specific Cash Count, please provide its ID

If this is related to a specific Delivery, please provide its ID

If this is related to a specific Internal Role, please provide its ID

If this is related to a specific Communication, please provide its ID

If this is related to a specific Advice Category, please provide its ID

If this is related to a specific Minute Type, please provide its ID

If this is related to a specific Notice, please provide its ID

If this is related to a specific Email, please provide its ID and short name

If this is related to a specific Footfall Location, please provide its ID

Please provide a URL to the relevant file:

If this is related to a specific Zone, please provide its ID

If this is related to a specific Skill Type, please provide its ID

If this is related to a specific Nomination Field, please provide its ID

Where in the Elections module are you viewing your Statistics? Please provide the URL to the page if possible

If this is related to a specific Skill, please provide its ID

If this is related to a specific Cash Advance, please provide its ID

If this is related to a specific Voucher, please provide its ID

If this is related to a specific Stock Period, please provide its ID

If this is related to a specific Card, please provide its ID

If this is related to a specific Student/Associate, please provide its Student/Associate ID

If this is related to a specific Event Application, please provide its ID

If this is related to a specific Fayre, please provide its ID

If this is related to a specific Date, please provide its ID

If this is related to a specific Employability Course, please provide its ID

If this is related to a specific Nominal Group, please provide its ID

If this is related to a specific Advert, please provide its ID

If this is related to a specific Staff Structure, please provide its ID

Venue Name?

If this is related to a specific Component, please provide its ID

If this is related to a specific Template, please provide its ID

If this is related to a specific Digital Signage Group, please provide its ID

If this is related to a specific Activity Setting Request, please provide its ID

If this is related to a specific KPI, please provide its ID

If this is related to a specific Election Category, please provide its ID

If this is related to a specific Volunteering Category, please provide its ID

If this is related to a specific Activity, please provide its ID

If this is related to a specific User Group, please provide its ID

If this is related to a specific Display, please provide its ID

If this is related to a specific Menu, please provide its ID

If this is related to a specific Resource, please provide its ID

Please describe how this issue is affecting your business operations:

When did this occur?(optional)

Please specify the date and time

Please provide any additional details that may assist us in processing your request:

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